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«REGISTERED COMPANY NUMBER: IP27793R (England and Wales) REGISTERED CHARITY NUMBER: XR 43398 i CONTENTS Report of the Committee of Management ...»

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• In addition, GLL worked with Reach and Teach to support the community based Central Basketball League. The league caters for under 12 to under 23 years and is a mix of female and male participants.

258 hours of total court time was delivered across 4 venues (Britannia Leisure Centre, Canons Leisure Centre, The Copper Box Arena and Crystal Palace National Sport Centre). The league played host to 85 teams in the CBL with over 700 players taking part.

• We supported the development of Athletics with over 900 young people on weekly coaching sessions in 9 locations across the organisation.

• We developed further our strong partnership with Badminton England (BE). BE recognises GLL as a major player in increasing regular participation in badminton. GLL has signed up 48 centres to the play badminton network. This provides various opportunities to increase usage of GLL operated courts. For example;

o 140 participants have signed up to online league Battle badminton through GLL centres.

o 40 No strings sessions operating weekly with on average 690 participants attending sessions.

Nurture and Excel Highlights and facts:

• We are committed to ensuring the legacy of the London 2012 Games is continued throughout all GLL partnerships. To this aim, we have been working closely with a range of national and local partners to ensure sporting talent is nurtured and participants have the opportunity to excel in their chosen sport.

Greater details of our 2013 achievements are outlined later in this business review.

• As a result of our strong partnership working, GLL has been successful in obtaining £60K worth of funding from Badminton England (BE) to deliver capital works projects at 4 of our facilities.

GLL’s support of the new play badminton network, Copper Box delivery of BE Grand prix and general close working relationship have all helped GLL receive the largest amount of funding for one single organisation.

• GLL secured funding from the LTA to part fund a tennis development officer role in GLL. Our aim is to take tennis to a different audience and capitalise on Sport England identified latent demand.

• GLL has signed a memorandum of understanding with Triathlon England to develop a pathway programme of development linked to ‘centres of excellence’ based at identified facilities. We receive support from the NGB to offer coaching advice and direction as well as promoting the opportunities in GLL centres.

• GLL, the London Lions and Reach and Teach entered into a partnership agreement that aims to develop the London Lions to be the premier BBL franchise in London and develop the sport of basketball within the London region.

o The partnership will create exclusive use of the London Lions brand to develop the game of Basketball within those areas of London under the operation of GLL.

o GLL will develop the game of basketball and associated activities e.g. cheerleading within a community framework based in the centres they operate in their partner boroughs and councils.

o Reach & Teach/The London School of Basketball have entered into a joint agreement to develop their community and Junior programmes in conjunction with the partners.

• In 2008 GLL were the first leisure organisation to join in partnership with British Gymnastics. The partnership has led to record growth in participation for gymnastics in GLL and led to our award as ‘club of the year’ for London 2013.

• England Squash and Racketball have provided funding for five centres to implement and support Racket Ball for 55+ groups in centres.

• GLL hosted the London Grand Prix, part of the Badminton World Federation’s (BWF) Grand Prix Gold event series, taking place over six days from 1st to 6th October 2013.

• Various Athletics events were delivered in 2013: 6 Indoor ‘Open’ Graded track meetings at Crystal Palace, 3 Outdoor ‘Open Graded track meetings at Crystal Palace, Open track meetings at Mile End, Paddington Rec and Waltham Forest. GLL also delivered the 5k Your Way race at Hackney Marshes with over 1000 participants. The first Better Open Water Swims and Aquathlon at Stoke Newington West Reservoir attracted 40 participants.


At the year end, GLL provided jobs for over 2500 permanent and 4000 casual staff.

Some key statistics for 2013 include:

- 1403 qualifications & renewals were awarded.

- 4777 CPD attendances to in house training were recorded.

- Development activities  60 employees took part in the GLL Talent Initiative (GTI’s), 24 Trainee Managers were supported and 22 members of staff attended the annual “Hearts and Minds Training Conference”

- 1500 employees attended GLL’s Annual communications Day

- 891 staff took part in GLL social and engagement events.

- 1564 jobs were given to new employees.

- 537 individuals received promotion.

This was delivered with the continued recognition that GLL benefits from working in partnership with a range of government and community partners both in terms of meeting business needs for cost effective recruitment of local staff but also in terms of our values and ethos as a social enterprise supporting local communities and our local authority client partners in reducing unemployment.

GLL Apprentice Scheme During 2013, GLL continued to deliver our well established apprenticeship programme through our newly developed partnership with Lifetime Health and Fitness, an experienced UK wide training provider. The scheme also continued to work via our London Leisure College (LLC) to deliver parts of the course such as the Level 2 National Pool Lifeguard Qualification.

The apprenticeship takes at least 12 months to complete and during this time apprentices undertake the

following qualifications alongside their employment:

 Level 2 Certificate in Active Leisure, Learning and Wellbeing  Level 2 Award in Employment Awareness in Active Leisure and Learning  Key skills Level 1 Application of Number and Level 1 Application of Communication or Functional Skills  Level 2 Certificate in Leisure Operations  National Pool Lifeguard qualification With hard work and the right attitude successful apprentices are offered permanent employment with GLL, commence working as a Recreation Assistant and go on for the next 12 months to complete their full training and qualifications combining their normal Recreation Assistant shift pattern with classroom study and on the job continuous assessment. Apprentices graduate with all the skills and qualifications needed to become a Recreation Assistant, and are paid and employed by GLL whilst they are training.

During 2013 GLL ran four apprenticeship schemes with 35 candidates 30 of whom remain in employment with GLL.

Further schemes continue in 2014 with a targeted intake of five courses of 12 candidates – 48 in total. We also plan to extend our apprenticeship provision with the addition of Customer Service and Fitness Apprenticeships as well as apprenticeship opportunities for existing staff at Level 3 supervisory levels and level 4 and 5 management levels increasing the numbers of apprenticeships offered to nearly 200 on an annual basis. The schemes are also being developed to operate pan London and across GLL out of London Regions.

GLL Recreation Assistants Academy The Academy is a great way for people to enter a career in leisure as a Recreation Assistant or Customer Service Assistant. The programme can provide people with recognised and transferable qualifications.

Previous participants have reported that it has improved their self confidence, belief and self esteem – and they normally feel fitter and generally better than they did at the start of the programme.

The programmes continue to be delivered in GLL leisure centres in partnership with our funding partner the Princes Trust and are a mixture of classroom based training, practical training and work experience under supervision. Successful completion usually leads to casual or full time employment with GLL. In 2013, 36 people went through the Academies and 18 (50%) went on to gain employment. The Princes Trust is keen to continue the partnership in 2014.

Employing people with disabilities Disabled people are underrepresented in the GLL workforce and in Leisure in general. We know that people with disabilities are less likely to have formal qualifications and more likely to be unemployed. This issue has therefore been a focus of our Workforce Equality Strategy. One of the steps we have taken is to deliver targeted programmes in collaboration with partners with specialist knowledge and access to this group.

We continue to work with Remploy (one of the UK's leading providers of employment services to people with disabilities), to identify and make suitable adjustments for disabled applicants and employees and, during late 2013 we started a 9 month Steps into Work programme to provide job coaching and work experience opportunities for 9 students with learning disabilities. All are gaining life skills, such as improved communication and the ability to use public transport to get to work.

They are also developing the ‘soft skills’ that are so vital in the workplace, including the importance of reliability and punctuality, and a better understanding of social norms and acceptable behaviour in the world of work. GLL explains it has been a two-way street “our staff have learned so much working alongside the students, we are starting to understand what their abilities are, not just their disabilities.” Following the programme all students will be guaranteed an interview for a work opportunity with GLL, and previous schemes with Remploy have resulted in up to a 50% employment outcome.

Disability ‘Two Tick’ Symbol As part of the Disability Agenda GLL successfully achieved the Two Tick Accreditation; The symbol is recognition to employers based in Great Britain who have agreed to take action to meet five commitments regarding the employment, retention, training and career development of disabled employees and recognised by people with disabilities that we are positive about disabled people and will welcome job applications from them. The ‘Two Tick’ symbol is displayed on all job advertisements internal posters and external via glljobs.org and on all recruitment literature and will be used on all relevant business literature such as headed paper from 2014 - 15.

Company wide partnerships GLL’s approach to targeted employment and skills provision is one of partnership. We recognise that different local communities, and our target groups within them, often have specific characteristics and issues.

We therefore try to work closely with the agencies and groups that have local and/or specialist knowledge and can provide direct access to those we are trying to reach.

The partnerships we work with to ensure we maximise local employment opportunities include:

Jobcentre Plus Underpinning GLL’s entry level recruitment strategy is our on-going partnership with Jobcentre Plus (JCP) and our membership of a Local Employment Partnership. All of our entry level vacancies are advertised across the JCP network and we work closely with their regional representatives and account managers to ensure that they have a good understanding of our organisation and our recruitment and training needs in order that they can communicate these clearly to potential applicants.

Local partnerships During 2013, GLL recruited and provided 39 jobs across the Olympic Park, we have also continued to develop links with the Olympic Host Boroughs in the partnerships they work in and in particular with their labour and business organisations. We issue them with regular updates on available opportunities in GLL.

These include:

- Greenwich Local Labour and Business Scheme (GLLaB)

- Tower Hamlets Local Labour Business Scheme: GLL worked with Skills Match and the Limehouse Project to run a female only Lifeguard Academy at the Mile End Leisure Centre for twelve Tower Hamlets residents.

- The London Borough of Hackney’s local labour and business scheme, the HVB Enterprise Centre;

- The London Borough of Waltham Forest’s local labour and business scheme, Worknet

- The London Borough of Barking and Dagenham’s Skills and Employment department

- The University of East London

- The London Citizens 2012 GAMES AND SPORTING LEGACY GLL has committed to invest significant corporate energies into supporting the future legacy opportunities arising from the successes of the Olympic and Paralympic Games in 2012.

In January 2013, we launched our Corporate Legacy Strategy “GLL Inspired” and innovative legacy membership for people with disabilities “GLL Inclusive” at an event at the House of Commons, London.

This launch event marked GLL’s comprehensive public commitments to local community impact and promotion of sport and physical activity. The legacy programmes are carried out in every partnership with GLL managed facilities and are amongst the most innovative within the sporting sector.

GLL Inspired, our corporate legacy strategy has 47 commitments covering the following service areas:

 Sport and Activity  Community, health & inclusion  Economy, employment and skills development  Environment  The 2012 Games and the Queen Elizabeth Olympic Park As part of this legacy programme, GLL have supported over 200 community events during 2013 to inspire local communities to be more active, healthy and engage in more sport activities. Over 250,000 people attended these events.

In addition to community events, a further 1,100 hours of outreach to local groups, schools and community initiatives have been undertaken by GLL’s team of dedicated Community Sports Officers. During this period GLL have worked with over 100 local partners to help engage with communities and break down initial barriers. Partners include; Pro Actives and County Sports Partnerships, Interactive, Local Authorities, Public Health, Mencap, Age UK and London Youth.

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